Terms of service

📑 Terms of Service

Welcome to Aqualum. By using this website or making a purchase, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. General Information

By accessing this website or purchasing from this store, you agree to comply with these Terms of Service. These Terms apply to all visitors, customers, vendors, and contributors.

2. Products & Services

We make every effort to present accurate product descriptions, images, and details. However, we cannot guarantee that all product information, including colors, packaging, or sizing, will always be completely error-free.

Prices, promotions, and product availability may change at any time without notice.

3. Orders & Payments

When placing an order, you agree to provide complete and accurate details. Orders may be canceled if fraudulent activity or unauthorized transactions are suspected.

All payments must be made in full before an order is processed. Accepted payment methods are those displayed at checkout.

4. Shipping & Delivery

Orders are fulfilled and shipped according to the Shipping Policy.

Delivery times are estimates only and may vary depending on your location, customs processing, or courier delays. We are not responsible for delays outside of control.

5. Returns & Refunds

All returns are subject to the Return & Refund Policy.

Items must be unused, in their original packaging, and returned within the timeframe stated in the policy. Refunds, if approved, will be issued to the original method of payment.

6. User Conduct

When using this website, you agree not to:

  • Use the site for illegal or fraudulent purposes.

  • Copy, reproduce, or misuse content without permission.

  • Attempt to interfere with the security or functionality of the website.

7. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of products or services.

The maximum liability is limited to the amount paid for the product.

8. Privacy Policy

Your use of this website is also governed by the Privacy Policy, which explains how personal data is collected and used.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will take effect immediately once posted on this page.

10. Governing Law

These Terms are governed by the laws of Singapore. Any disputes will be handled in the appropriate courts of Singapore.

11. Contact Information

For questions about these Terms, please contact us:

📧 Email: aqualum207@gmail.com
📞 Phone: +65 8129 7969
🏠 Address: 348 Kang Ching Road, Singapore, 610348, SG